Hey just wanted to take a moment to say Thank You for your prompt service. When others did not have what I needed you did. I will use you as my fist choice for future repair parts. Thanks again.

Kauffman supplied and shipped a hard to find part for one of our specialty saws. The service was professional, the price was less than market, the delivery was much quicker than expected and kept up to date by email. I would recommend this company all professional businesses and homeowners.

I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.

Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.

Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.

I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.

In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.